Shipping policy

Shipping Coverage

Tomuvos proudly ships to customers across all 50 states within the United States.

Free Shipping

We offer Free Shipping on all orders with no minimum purchase requirement. The shipping cost will automatically be applied at checkout, and no additional shipping fees will be charged.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • During periods of high order volume, processing times may be slightly extended.

Estimated Delivery Time

After processing, orders are typically delivered within 23–25 business days.

Estimated timeline:

  • Processing Time: 1–3 business days

  • Shipping Time: 23–25 business days

  • Total Estimated Delivery Time: 24–28 business days

Delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, holidays, and other factors beyond our control.

Order Tracking

Once your order has been shipped, tracking information may be provided when available. Customers can use the tracking details to monitor the progress of their shipment.

Shipping Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Severe weather conditions

  • Carrier service interruptions

  • High shipping volumes

  • Customs or government inspections

  • Incorrect or incomplete shipping information

  • Other unforeseen circumstances

Tomuvos is not responsible for delays caused by shipping carriers or events beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply if a package must be re-shipped.

Lost, Stolen, or Damaged Packages

If a package is lost, stolen, or arrives damaged, customers should report the issue promptly. We will review each case and work toward an appropriate resolution when possible.

Multiple Item Orders

Orders containing multiple items may be shipped separately depending on product availability, warehouse logistics, or shipping requirements. In such cases, items may arrive on different dates.

Order Status

After an order is placed, customers may receive updates regarding processing, shipment, and delivery status as they become available.

Policy Changes

Tomuvos reserves the right to modify this Shipping Policy at any time. Any updates will be posted on this page and become effective immediately upon publication.