Privacy policy

Introduction

Tomuvos ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit or make a purchase from our online store.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to updates, or interact with our website, we may collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring website

  • Pages viewed

  • Date and time of visits

  • Usage and browsing activity

Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to improve website functionality, remember preferences, analyze traffic, and support marketing efforts.

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Provide products and services

  • Manage customer accounts

  • Process payments

  • Arrange shipping and delivery

  • Improve website functionality and user experience

  • Analyze website performance and trends

  • Prevent fraudulent transactions and unauthorized activities

  • Comply with legal obligations

  • Send promotional communications where permitted by law

Sharing of Information

We may share information with trusted third parties that help operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Analytics providers

  • Marketing and advertising partners

  • Fraud prevention and security providers

These service providers receive information only as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or to protect our rights, property, customers, or business operations.

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete payment card details on our servers.

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders and provide services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal and regulatory requirements

When information is no longer required, it may be deleted, anonymized, or securely destroyed.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Marketing Communications

You may receive promotional emails or marketing communications from us where permitted by applicable law. You may opt out of marketing communications at any time through available unsubscribe mechanisms.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If personal information from a child is identified, appropriate steps may be taken to remove such information.

Your Privacy Rights

Depending on your state of residence and applicable laws, you may have rights regarding your personal information, including:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Data portability

  • Opt-out of certain advertising activities

  • Limitation of certain uses of personal information

Requests may be subject to identity verification and applicable legal exceptions.

Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or policies of third parties. Users should review the privacy policies of any third-party services they access.

State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Where required, we will honor valid requests regarding access, correction, deletion, portability, and opt-out rights in accordance with applicable regulations.

International Visitors

Although our products are offered within the United States, information may be processed and stored in locations where our service providers operate. By using the website, you acknowledge that information may be transferred and processed in accordance with this Privacy Policy.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website after updates constitutes acceptance of the revised policy.